Betting & Gaming Industry
Sector-leading training and consultancy for digital and retail bookmakers, casinos, game designers, affiliates and other gambling industry professionals.
Services
- A comprehensive suite of consultation services
- Quality assurance of customer interactions
- Customer journey experience review
- Evaluation of responsible gambling messaging and brand
- Sports partnership advisory
- Internal policy and procedure reviews
- C-Suite advisory
How We Deliver
- Face-to-face workshops and seminars
- Live online sessions
- Pre-recorded video content
- On-location workshops and briefings
- Full review of your current processes
Did You Know?
We can help to create a culture of social responsibility and upskill industry operators on all aspects of responsible gambling and customer protection.
Their lived experience, particularly that of Paul and Mark, has given us a unique insight into our interactions with customers displaying signs of problem gambling and has informed our approach to colleague training and guidance... Read more
Jay Dossetter
Head Of CSR & Corporate Communications
